draw.io Helpdesk

FAQ 50

• Use mathematical typesetting in diagrams
• Web browsers supported by diagrams.net online
• Display or hide diagram elements using the tags plugin
• Save file formats
• Collaborate on and share diagrams online

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Getting Started 7

• Use the diagrams.net editor
• Get help with diagrams.net
• Draw a basic flow chart in diagrams.net
• Work with layers in diagrams.net
• Work with custom shape libraries

See all 7 articles

General Tips 52

• Insert SVG images into a diagram
• Publicly publish a diagram stored in Google Drive
• Embed a diagram in GitHub markdown
• Use the voice plugin
• Enable or disable the collapse/expand feature on container shapes

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Integrations 11

• Share a diagram file using Dropbox
• Use diagrams in Google Docs
• Check access rights for draw.io in Jira Cloud
• Import Lucidchart diagrams into diagrams.net
• Revoke access to OneDrive

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Commerical / Legal 4

• draw.io online EULA / Terms of Service
• Usage terms for diagrams created in diagrams.net
• draw.io Information Security Policy
• Change control and release management process

Troubleshooting 8

• Print a diagram to a PDF file
• Solve PDF export problems under Confluence Cloud
• Fix connection issues with Google Drive
• Manually save your diagram when standard saving fails
• Diagram differences after .vsd import

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Does a feature exist? 1

• Spell check an entire diagram

FAQ 24

• Get a new evaluation license for draw.io for Confluence Server
• Set up custom template diagrams in Confluence Server
• See the number of draw.io diagrams in a Confluence instance
• Migrate from Confluence Cloud with draw.io to Confluence Server
• Enable additional debugging on draw.io for Confluence Server

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Legal 1

• draw.io for Confluence and JIRA Server EULA

General Tips 1

• Insert very large images into diagrams on Confluence Server

FAQ 0

FAQ 22

• Data storage and flow of user data in draw.io for Confluence and Jira Cloud
• Resize the draw.io viewer in Confluence Cloud
• Mass import Gliffy diagrams to draw.io in Confluence Cloud
• Recover a diagram that was moved to another page in Confluence Cloud
• Open the app management pages in Confluence and Jira Cloud

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Known issues 0

FAQ 3

• Convert a Gliffy diagram stored in Jira Server to draw.io
• Fix Jira Server shortcuts in draw.io diagrams
• Save diagrams as separate PNG files in Jira Server

Getting Started 0

FAQ 3

• Find the draw.io app version and SEN in Jira Cloud
• Embed a diagram from Google Drive into Jira Cloud
• Embed a diagram from OneDrive into Jira Cloud

FAQ 1

• How to access the CRX of the draw.io Chrome Package App to provision to multiple machine?

FAQ 1

• How to use the Preferences dialog?

Known Issues 2

• Why is print disabled or not working in Quip?
• How to repair diagrams that lose elements when clicking on them

FAQ 1

• No .vsd file import in the Desktop app

Legal 2

• Privacy Policy for draw.io Add-in for Microsoft Office
• Privacy Policy for diagrams.net App for Microsoft Teams