draw.io Helpdesk

FAQ 44

• How to use mathematical typesetting?
• What is the supported browser list for draw.io?
• Where is the source code to draw.io?
• How to share a draw.io Online diagram with another user?
• How is draw.io licensed?

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Getting Started 22

• How to use the Scratchpad?
• How to add images in draw.io?
• How to fit-to-page for printing?
• How to move cells from one layer to another?
• How to add text labels?

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General Tips 57

• How to import SVG images into a diagram
• How to publicly publish your draw.io diagram stored in Google Drive
• How to set writing direction (rtl languages)?
• How to use draw.io in Github markdown?
• How to use the Voice Assistant (beta)?

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Integrations 16

• How to share a draw.io diagram file using Dropbox?
• How to use a diagram in Google Docs?
• How to use the Google Drive Connector for Confluence
• How to embed a draw.io diagram in WordPress?
• Receiving message "Error saving file. Insufficient access rights." in draw.io for JIRA Cloud

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Commerical / Legal 6

• draw.io online EULA / Terms of Service
• What are the usage terms for diagrams produced by draw.io?
• What is the price of draw.io for Confluence Server?
• draw.io Information Security Policy
• Change control and release management process

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Troubleshooting 7

• What alternatives are there to the application generated PDFs?
• What to do if the built-in PDF generation has problems?
• What to do if my log in attempts fail / Google Drive is not available?
• What to do if I get "No response from server", "Timeout" or "Disconnected" with Google Drive?
• How to resolve "Sharing is unavailable at this time" when trying to share a Google Drive stored draw.io diagram in the editor

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Does a feature exist? 1

• Spell check an entire diagram

FAQ 24

• Get a new evaluation license for draw.io for Confluence Server
• Set up custom template diagrams in Confluence Server
• See the number of draw.io diagrams in a Confluence instance
• Migrate from Confluence Cloud with draw.io to Confluence Server
• Enable additional debugging on draw.io for Confluence Server

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Legal 1

• draw.io for Confluence and JIRA Server EULA

General Tips 1

• Insert very large images into diagrams on Confluence Server

FAQ 0

FAQ 22

• Data storage and flow of user data in draw.io for Confluence and Jira Cloud
• Resize the draw.io viewer in Confluence Cloud
• Mass import Gliffy diagrams to draw.io in Confluence Cloud
• Recover a diagram that was moved to another page in Confluence Cloud
• Open the app management pages in Confluence and Jira Cloud

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Known issues 0

FAQ 1

• Convert a Gliffy diagram stored in Jira Server to draw.io

Getting Started 0

FAQ 3

• Find the draw.io app version and SEN in Jira Cloud
• Embed a diagram from Google Drive into Jira Cloud
• Embed a diagram from OneDrive into Jira Cloud

FAQ 1

• How to access the CRX of the draw.io Chrome Package App to provision to multiple machine?

FAQ 2

• How to use the Preferences dialog?
• How to use draw.io for Quip?

Known Issues 2

• Why is print disabled or not working in Quip?
• How to repair diagrams that lose elements when clicking on them

FAQ 1

• No .vsd file import in the Desktop app

Legal 1

• Privacy Policy for draw.io Add-in for Microsoft Office