FAQ

How to work with Metadata?
Editing File Metadata A draw.io diagram can be represented using XML metadata, and it is possible to view and edit the metadata file associated with a d...
Mon, 16 Oct, 2017 at 11:08 AM
How to use Layers?
It is possible to create a diagram that contains different layers of elements.  Each layer and its elements will display together (unless you specify othe...
Mon, 16 Oct, 2017 at 11:11 AM
How to use the Help Menu
Selecting the Help menu from the menu bar presents us with a number of options.     Help Search Function The first option is the search ...
Mon, 16 Oct, 2017 at 11:18 AM
How to use Online Support
Shown below is the draw.io Online Support page.  This page can be accessed via the following link: draw.io Online Support It can also be accessed by Selec...
Mon, 16 Oct, 2017 at 11:20 AM
Where has the csv import moved to
The .csv import has moved from File->Import From to Arrange->Insert
Wed, 13 Jun, 2018 at 11:33 AM
What location hash properties are supported?
The location hash property, ie. the part after the # sign in the address bar, is used to reference specific files. It consists of a leading character for th...
Tue, 23 Oct, 2018 at 9:08 AM
How to enable third-party cookies in the browser
Cookies are pieces of data stored by web browsers that websites and applications can use to remember a web browser from one request to the next. They can be...
Wed, 15 Aug, 2018 at 1:21 PM
Google Collaborative Editing End Of Life
We We are using our own system for collaborative editing. Please click here for details.
Mon, 17 Dec, 2018 at 11:42 AM
What does Synchronize do?
Synchronize is used to manually merge remote changes for collaborative editing. If collaborative editing is enabled, a refresh icon appears in the toolb...
Mon, 17 Dec, 2018 at 11:43 AM
How to add a template to an additional page in the existing diagram?
When you create a new page in the existing diagram, you can insert a template by clicking Arrange, Insert, Template... (or the + icon in the toolbar and Tem...
Sun, 13 Jan, 2019 at 9:44 AM