FAQ

Frequently asked questions

How do I generate a new evaluation license for draw.io for Confluence Server?
If your draw.io for Confluence Server evaluation license has expired it is possible to generate 2 more evaluation licenses. Go to https://my.atlassian.com/p...
Fri, 3 Feb, 2017 at 9:35 AM
How to Define Custom Templates for draw.io in Confluence Server
draw.io for Confluence Server version 6.5.0 introduces the concept of custom templates. This enables you to define set(s) of custom templates that appear in...
Tue, 30 May, 2017 at 7:16 AM
How to determine how many draw.io diagrams there are in a Confluence instance?
Confluence Cloud and Confluence Server from 6.x added a plugins usage screen at https://YOURSITEURL.atlassian.net/wiki/admin/pluginusage.action (replace YOU...
Wed, 27 Jun, 2018 at 10:05 AM
How to migrate a Confluence Cloud instance with draw.io installed to Confluence Server
The draw.io data in Confluence Cloud consists of two parts, the (1) macros in the pages that point to the (2) attachments on the pages that contain the diag...
Thu, 22 Jun, 2017 at 10:49 PM
How to enable additional debugging on draw.io for Confluence Server
In the Logging and Profiling section of the Confluence Admin area, add a new entry "com.mxgraph", select level "INFO" and click the &quo...
Tue, 11 Jul, 2017 at 11:08 PM
How to configure the draw.io backend in Confluence Server?
To configure the backend in the Add-on Configuration tab of CONFLUENCE_BASE_URL/admin/drawioConfig.action, a list of key=value entries can be added. Current...
Mon, 9 Jul, 2018 at 5:09 PM
How to configure draw.io in Confluence Server and Quip?
It's possible to globally configure certain aspects of the draw.io editor interface for all users in Confluence and Quip. Those parts are: The def...
Sat, 28 Jul, 2018 at 10:43 AM
How to use the mass Gliffy to draw.io importer in Confluence Server?
Note : We recommend to always test the mass import on a mirrored test instance first. Also, Confluence must be re-indexed prior to performing the import so ...
Tue, 13 Mar, 2018 at 8:48 AM
How to generate a Confluence Server support zip
Go to BASE_URL/plugins/servlet/stp/view , click the tab "create a support zip" and press the create button (the more information you can provide t...
Tue, 10 Oct, 2017 at 10:46 PM
How to insert a license for draw.io for Confluence Server
If you have a license key to draw.io for Confluence Server, go to BASE_URL/plugins/servlet/upm (where BASE_URL is the full path defined as base in your Conf...
Wed, 11 Oct, 2017 at 10:42 AM