FAQ

Frequently asked questions

Install a specific version of draw.io for Confluence Server?
As an administrator, you can install a specific version of draw.io from the Atlassian Marketplace in your Confluence Server instance. Go to your Conflu...
Mon, 25 May, 2020 at 4:08 PM
Change how diagram links open on Confluence Server
You can change what happens when you click on a link in a diagram so that it opens in a new tab or the same tab in draw.io for Confluence Server. Edit the...
Thu, 28 May, 2020 at 12:21 AM
How to migrate draw.io between Confluence instances
Important : draw.io diagrams are stored as page attachments. As long as you migrate attachments, the diagrams will appear correctly on pages after migration...
Mon, 10 Feb, 2020 at 4:43 PM
draw.io diagrams in Confluence Server when draw.io is not licensed.
If you stop a trial of the draw.io app for Confluence Server, increase your Confluence user tier without increasing the tier of draw.io, or use a draw.io ve...
Fri, 15 May, 2020 at 12:15 PM
Get a quote for draw.io for Confluence Server
As Atlassian sells the draw.io on the Atlassian Marketplace, they must provide you with a quote. You can generate a quote via the Marketplace. Go to ht...
Mon, 25 May, 2020 at 4:58 PM
Use external image generation in draw.io for Confluence Server and Data Center
If your Confluence Server or Confluence Data Center does not have the fonts installed locally on the server, the text in your diagrams will look wrong when ...
Fri, 15 May, 2020 at 7:48 PM
Get a community draw.io license for Confluence or Jira Server
If you already have a community license for Confluence and/or Jira Server, you can apply for a license for any app in the Atlassian Marketplace.  Apply ...
Wed, 20 May, 2020 at 5:37 PM
Get license information for draw.io for Confluence or Jira Server
draw.io for Confluence Server and draw.io for Jira Server are licensed through Atlassian. This means your purchase and all billing and licensing is managed ...
Thu, 28 May, 2020 at 12:35 AM
Use a self-hosted JavaScript viewer in Confluence Server to export to HTML
When you export a diagram to HTML in draw.io for Confluence server, it uses JavaScript hosted on the diagrams.net servers to display the draw.io diagram(s)....
Mon, 25 May, 2020 at 10:01 PM
Open .vsd, .vdx and .vss files in draw.io for Confluence Server
While .vsd, .vdx and .vss import is not supported in Confluence Server, there are a number of ways you can convert these to a .drawio diagram and add them t...
Mon, 25 May, 2020 at 4:36 PM