Frequently asked questions

Is there, or will there ever be a 32bit Windows version of draw.io Desktop
No, it's not technically possible with the build system we use and we have no intention to change the build system.
Fri, 18 May, 2018 at 2:07 PM
Why can I not import .vsd files in the Desktop version
.vsd import requires functionality on our servers. Since the Desktop version doesn't send data remotely, it is not able to import .vsd files directly. ...
Wed, 17 Jul, 2019 at 2:58 PM
Cannot update draw.io Desktop from version 12.4.2
If you have draw.io Desktop 12.4.2 and receive a failure warning when attempting to update "Error: Redirect was cancelled", go to the desktop down...
Mon, 20 Jan, 2020 at 11:32 AM